Business Skills / Customer Service

1 to 1: Customer Service Success

This course teaches employees to consistently meet and exceed their customers' expectations in order to develop strong customer relationships and win loyalty. Well discuss the Customer Bill of Rights, which provides guidelines to help you raise the bar of your customer service in every interaction. You'll discover the impact of positive and negative customer service on your business, and learn the steps you need to take to fulfill the needs of your customers and leave them feeling satisfied. The 45-minute course includes engaging audio narration, a self-assessment test and in-course quizzes to ensure learning goals are met.
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This course teaches employees to consistently meet and exceed their customers' expectations in order to develop strong customer relationships and win loyalty. Well discuss the Customer Bill of Rights, which provides guidelines to help you raise th...


View more
Audit Course
1 to 1: Customer Service Success
4 Students

Enrolled in this Course

-

School

Business Skills / Customer Service

Category

No

Certification

  • Skills Required

    No Skills Required

  • Skills Offered

    No Skills Offered

Course Content

    • 1 to 1: Customer Service Success